Complaint and Service
Entertainment Electronics
Household Appliances
Complaint and Service
Please always read the Instruction Manual before use! You may find the answer to your question in there.

In what cases is giving a warranty card obligatory?
When should one turn to the consumer protection authorities?
Where should one turn to with its defected goods?
What can one do in case of objectionable quality?
What shall one do with occasional nonfunctioning?
What documents should one keep?

We gave our advices to our best knowledge; however, some mistakes may occur for what we cannot take responsibility, nor for any subsequent financial damage. The market offers a wider range of products than the ones we discuss, but we intended to present our answers – and the questions themselves – based on the average and most common categories.